Shipping Updates + UK BACKERS
about 2 years ago
– Mon, Mar 21, 2022 at 08:01:04 PM
Hello everyone! I'm here with an update on fulfillment status!
Starr has been working super hard on everything. Unfortunately, for the remaining packages, the weights are different on almost every single one, therefore they cannot be done in batches to streamline anything, This is what is taking the longest. There are about 60 orders left to pack which should be taken care of this weekend. Keep an eye on your Kickstarter email for tracking information from Pirateship/Vipi Ink. Double check your spam folder in case it has been sent there. Everything is set to be packed and dropped off by Tuesday. If you do not have tracking by Thursday, please double check your survey to make sure it is completed and check your spam folder for tracking. If your survey is complete and you cannot find tracking information, please reach out. There are still a few incomplete surveys. If your survey is not completed, we do not have your information and cannot send out your pin backs.
UK backers: Please check your messages and finish your orders through your personal listings. They are being taken down shortly and will no longer be available to you after the end of the day Friday March 25th.
Thank you,
Cute n' Colorful Collective
Current Shipping Status Update
about 2 years ago
– Sun, Feb 06, 2022 at 04:34:29 PM
Hello everyone!
If you ordered just a sample pack of any size, please keep an eye on your email inboxes for an email from Pirateship and Vipi.Ink with your tracking numbers. It will be your Kickstarter and Backerkit contact email. Starr has been singlehandedly working on all of the fulfillment due to Covid preventing us from traveling to help with fulfillment. With the sample packs going out this week, those account for around half of all packages for this campaign. We all want to thank you again for your patience as Starr works diligently to handle the bulk of this project alone.
Thank you,
Cute n' Colorful Collective
URGENT: Address Change form submission
over 2 years ago
– Mon, Jan 10, 2022 at 09:07:01 PM
Hello everyone, we've had some requests for backers to update their addresses since they have been locked on BackerKit. Please use the following form only if you need to update your address from what was submitted on BackerKit. Please submit any changes by Friday January 14th, at 5 PM EST.
Address Update Form
About 25% of orders have been packed, we just want to confirm that we have the most up-to-date shipping information to ensure your rewards make it to you safely. All of these orders were packed prior to any COVID exposure, and will not be sealed and sent until after negative results come in.
We also recommend setting up mail forwarding if you are moving at any time. You can do so via the USPS website for a nominal fee.
Informed delivery is another great free service offered by USPS where you can see incoming mail and packages.
Thank you,
Cute n' Colorful Collective
Current Fulfillment Status, Delays, and UK Backers
over 2 years ago
– Mon, Jan 10, 2022 at 08:39:31 PM
Hi everyone, greetings from the fulfillment team!
Fulfillment is well on its way and we are working hard to bring you your pin backs as soon as humanly possible!
With that in mind, this update is about where we are currently and we can’t wait to share it all with you!
For all our backers who were patiently waiting for the pin backs with us to arrive — photos!
All pin back designs have all been received in hand and since their delivery we have been so hard at work with fulfillment we hardly had the time for updates so we apologize for the delay of this update!
We have spent the time organizing all the pin backs in counts from the mini samples up to the five thousand counts and have organized all that in preparation for shipping and we’ve finished organizing all of our counts so we’re onto the next step — shipping!
Which brings us to the current delays that seem to be pushing us back some.
To start off, we had a recent COVID exposure. Everyone on the fulfillment team has been vaccinated and boosted, but we sadly can’t control whether we get sick or not especially when some of us work full time jobs on the side. So for the safety of our backers and so that our exposed team members can recuperate, we are pushing shipping days back until everyone tests negative, shows no symptoms, and we know it’s safe to ship things.
We deeply apologize for this issue and delay but we value your health and safety most of all and try to demonstrate that as best as we can.
We truly value your patience and kindness during this time and we can’t wait to send you the pin backs.
As for UK backers, you will be messaged soon to work out all details and such specific to VAT so if you’re from the UK please keep your eye out for any messages from us so we can square away all details while we work through this together.
Thank you so much,
Cute n’ Colorful Fulfillment Team
Locking addresses soon!
over 2 years ago
– Sat, Dec 11, 2021 at 11:57:22 PM
Hi everyone!
Just a quick reminder for those of you who may not have received the notification from Backerkit. We are going to begin fulfillment soon, so for all backers aside from UK Backers, addresses are going to be locked in on Backerkit after 48 hours.
- Cute N Colorful Collective
